Focused technical diagnostic

What you get

A focused investigation into a specific problem — a failing integration, a slow page, a process that keeps breaking — and a written plan that tells you exactly what to do about it.

The diagnostic is itself a paid engagement, scoped to the problem in front of us. Its fee, scope, and deliverables are agreed in writing before it begins, and any follow-on implementation is scoped and quoted separately.

What's included

• Root-cause investigation — not just symptoms, the actual cause.
• Written solution plan — steps, options, and effort estimates.
• Clear recommendation — including whether PantherByte should implement it or you should handle it in-house.

How the fee is set

The diagnostic fee is set per engagement, scoped to the problem in front of us — anything from a minor fix or branding change, to a down page or integration failure, to a deeper investigation across a repository, automation, or database.

You approve the diagnostic's scope and fee in writing first. Like all paid engagements, it's billed 50% on signing and 50% on delivery, and the 50% signing payment is the deposit that starts the turnaround clock.

Start project intake →

Best for

Businesses with a specific, nagging technical problem that no one has had the time or expertise to truly diagnose. If you're not sure what's wrong, start here.